Privacy and information collection and cookie policies

1. The privacy of platform users and their data is considered as confidential. Therefore, the platform undertakes to take measures and procedures to protect users’ privacy.

2. You, as a user, do not object to granting the Oman e-order platform the right to use personal information without any fees that you provided to the platform during the registration, sales or purchase process, which will be dealt with in strict confidence.

3. By agreeing to our use of cookies in accordance with the terms of this policy when you visit the Oman e-order platform for the first time, you allow us to use cookies every time you visit this platform.

4. You will not collect, publish and use users’ data from this platform and use it in a way that may affect the confidentiality and privacy of users or harm the platform.

5. You may collect, store and use:

• • Personal Information about your device including your IP address, geographic location, browser type and version, and operating system.
  • Information about your visits to and use of this Platform including referral source, length of visit, what you view on the page, and browsing paths on the Platform.
  • Information you enter when registering on the online platform, such as your email address.
  • Information you enter when creating a profile on the Platform – for example, your name, profile pictures, gender, date of birth, marital status, interests and hobbies, educational status, and job details.
  • Information, such as your name and email address, that you enter in order to set up subscriptions to our emails and/or newsletters.
  • Information you enter while using the Services on the Platform.
  • Information generated while using the Platform, including the times and frequency of your use of the Platform and the circumstances under which you use the Platform.
  • Information relating to anything you purchase, services you use, or transactions you make through the Platform, which includes your name, address, telephone number, email address, and details of the payment methods used.
  • Information you post on the Online Platform which includes your username, profile pictures and content.
  • Information contained in any communications you send to us via email or via the Online Platform, including your shared content and metadata.
  • Any other personal information that you submit to us.

6.  Before you disclose personal information about another person to us, you must obtain that person's consent to disclose and process that personal information in accordance with this Policy.

7. The personal information provided to us via the electronic platform is used for the purposes described in this policy or on the relevant pages of the site, and we will use the information that you include in the fields required to complete membership on the platform with the aim of providing services to you and publishing contact numbers for other users.

8. Your personal information may be used for the following purposes:

• • Manage Oman e-order platform and our online business.
  • Customize the platform's web site to be more relevant to you.
  • Enabling you to use the services available on our platform.
  • Send you the goods you buy on the Internet.
  • Provision of services purchased through our online platform.
  • Send you statements, invoices, and payment notes, and collect payments from you.
  • Send you non-marketing commercial messages.
  • Send you email notifications that you have specifically requested to be sent to you.
  • Send you our email newsletter, if you have requested it (you can let us know at any time if you no longer need the newsletter).
  • Send you marketing communications relating to our business or the businesses of carefully selected third parties which we think may be of interest to you, by post, by e-mail or similar technology (you may notify us at any time if you no longer require such marketing communications).
  • Providing third parties with statistical information about users of the electronic platform (however, these third parties will not be able to identify users of that information themselves).
  • Dealing with inquiries and complaints made by you or submitted to us about you on the electronic platform.
  • Protecting the electronic platform from fraud and maintaining its security.
  • Checking compliance with the terms and conditions governing the use of the electronic platform (including monitoring private messages sent via the platform's private messaging service).
  • Other uses involved under the interests of users and the security and protection of the platform.
  • If you submit personal information for posting on the Platform, that information will be published and otherwise used in accordance with the license you grant to us or the purpose for which it was provided.

9. The platform will not provide any third party - without your express consent - with your personal information for direct marketing purposes.

10. The platform management may disclose your personal information to any of the platform’s employees or officials, insurance companies, professional advisors, agents, suppliers, subcontractors, or any entity or person that the platform management believes it is necessary to disclose the information to him / them reasonably for the purposes set forth in this policy.

11. The platform may disclose your personal information to any member of our group companies (this means our subsidiaries, the original holding company and all its subsidiaries) to the extent reasonably necessary for the purposes set out in this policy.

12. We may disclose your personal information:

• As much as we are required to do by law.
• In connection with any ongoing or potential legal proceedings.
• In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and credit risk reduction).
• If the platform is transferred to the owner(s) or prospective owner(s).
• Any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information, and that court or authority may order disclosure of that personal information in our reasonable discretion.

 

13. In the event that the ownership of the platform is transferred to another party / parties, you agree to transfer your data to him / them, and this will be disclosed on the platform, and you, as a user, have the right to continue or cancel your account from the platform.

 

14. Except as provided in this policy, we will not provide your personal information to third parties.

 

15. International Transfer of Data:

 

• Information collected may be stored, processed, or transferred between any of the countries in which we operate/transact with to enable us to use the information in accordance with this policy.

 

• We cannot prevent others from using or misusing personal information that you post on our Platform or submit for publication on our Platform that is available online throughout the world.

 

16. Retention of personal information:

 

    The Platform maintains documents (including electronic documents) containing personal data:

 

• To the extent required by law if we believe these documents may be relevant to any ongoing or potential legal proceedings.

 

• In order to initiate, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and credit risk reduction).

 

17. Security of your personal information:

 

            The platform management undertakes to take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information.

 

18. All electronic financial transactions that are carried out through the Oman e-order platform are protected.

 

19. The User is responsible for maintaining the confidentiality of the password that he uses to access the Platform.

 

20. The platform management will not ask you for your password except when logging in to the Oman online application platform.

 

21. You acknowledge that you agree to this policy and that the transmission of information/data over the Internet is not secure in nature, and we cannot guarantee the security of data transmitted over the Internet.

 

22. We may update this policy from time to time by posting a new version on our platform. You should check this page from time to time to ensure you understand any changes to this Policy, and we may notify you of changes to this Policy by email or through the private messaging system on our Platform.

 

23. You may ask us to provide you with any personal information we hold about you, and the provision of this information is subject to the procedures that the platform management deems appropriate, including providing appropriate proof of identity.

 

24. Third Party Websites: Our Website contains hyperlinks to and details of third-party websites. We have no control over, and are not responsible for, the privacy policies and practices of third parties.

 

25. Update Information. Please let us know if the personal information we hold about you needs to be corrected or updated, and you are responsible for the update and the resulting update.

 

26. Cookies. The Oman e-order Platform uses cookies. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and stored by the browser, then the identifier is sent back to the server each time the browser requests a page from the server. Cookies may be either “persistent” cookies or “session” cookies A persistent cookie is stored by a web browser and remains valid until its set expiry date, unless deleted by the user before the expiry date; A session cookie, on the other hand, expires at the end of the user's session, i.e. by closing the web browser. Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to information stored in and obtained from cookies. Note that most browsers allow you to refuse to accept cookies. Accordingly, the terms and conditions contained in the personal information apply to it.

 

27. Blocking all cookies will have a negative impact on the usability of many websites. If you block cookies, you will not be able to use all the features on our Platform and deleting cookies will have a negative impact on the usability of the websites.

 

28. The member is obligated to disclose the information that the platform needs for the process of completing the registration, and membership will be through obtaining the username and password, and the member must memorize the entry data and be responsible for it, and the platform is not responsible for any loss that may be caused to the member if he discloses information The login name and password of another party.